Reasons to Shop at Turbo Jewellery (USP)
Triple Win Business Model
The triple win model is our business core value. We treat our employees so well that they can provide you with excellent service, thus we will have more business. We value the overall development of our employees and also focus on customers who could buy innovative and superior quality products. This will make our business able to continue to develop in the long run.
Learn more (Our Vision - Implement Triple Wins Situation)
Superior Quality Handmade Products
Our goldsmiths are seriously making every piece of jewellery, and they will not settle for less until they are perfect. The quality of handmade products is so superior because our goldsmiths understand the value of each product. Each of our handmade products inherits traditional craftsmanship with innovative thinking.
Learn more 1 (Our Vision - Inherit and Innovate)
Learn more 2 (Customization)
Nickel-Free Jewellery
We limit our sources of pure precious metals and alloys to ensure that Nickel is not present in our products. We ensure that our jewellery is Nickel-free because we do not want you to face any risk of health allergic reaction. This is why we are committed to using only the highest quality, ethically sourced precious metals and Nickel-free alloys.
Learn more 1 (Our Vision - Integrity and Excellence)
Learn more 2 (Customization)
Conflict Free Diamond
Our diamonds are certified by the Kimberley Process to ensure that the diamonds are not related to rebel groups, and are mined and shipped in an ethical manner.
Learn more (Diamond)
Maintain Purchasing Power
If you want to exchange gold products with the investment gold bars that were purchased from us, we will be repurchasing them at the current price we sell.
Learn more (Physical Gold Bar)
We Have Online Business and Physical Store Location
We are an online jeweller with a physical store location where customers can come to feel and touch the products or meet us offline at our physical stores. It will be easier for you to understand that you are dealing with a reputable second-generation business, our store is located at a good geographic location and the price is fair.
Learn more (Contact Us)
Free Shipping Nationwide
Enjoy free standard shipping with any online purchase Ringgit Malaysia One Thousand (RM1,000) and above. You can also choose to pick up your order at Turbo Jewellery physical store. (*Free shipping not applicable for large-size/fragile items)
Learn more (Shipping Policy)
Cash on Delivery
You can specify cash on delivery for all eShop purchases. Payment is made only when the products are delivered to you, temporarily restricting to some specific area.
Learn more (Shipping Policy)
Shipping and Maintenance Insurance
If you choose a shipping insurance service, we will provide shipping insurance protection for the products you purchase. In addition, for any jewellery you deposit for repairing or other after-sales services, we will provide insurance protection too. This insurance does not cover certain conditions.
Learn more (Insurance Policy)
Exclusive Packaging
We offer you the best way to express your love to your family and friends by combining jewellery and packaging. In addition, your purchase can be attached with a beautiful greeting card to help you prepare for the best surprise.
Learn more (Shipping Policy)
Fourteen Days Return Policy
If you do not satisfy with the Product(s) that you ordered at our Store, eShop or Website(s), we are pleased to offer you a fourteen (14) days Return Policy for the Product(s) in their “Original Purchase Condition”.
Learn more (Return Policy)
Complimentary After Sales Service
Whether you purchase any Product(s) at our Store, eShop or Website(s), we gladly provide complimentary jewellery cleaning service and Thirty (30) days repairing service for your jewellery Product(s) at our Store. Bring your jewellery to us for cleaning and inspection at any time, this service we offer to customers is free for life.
Learn more (Repairs Services)
Customize Jewellery With No “One Size Fits All” Approach
This is an opportunity for you to get your own personalized custom jewellery. It will be customized according to your taste, style and preferences. We will provide you a solution that “fits only for you”.
Learn more (Customization)
Secure Payment Method
Turbo Jewellery eShop is using SSL (Secure Sockets Layer) that encrypts your payment details to prevent any unauthorized disclosure or use of credit card numbers and your personal information.
Learn more (Payment Method)
** If you do not understand any term herein, you can refer to the definition here.
在多寶金鑽行购物的原因
三赢生意模式
三赢模式是我们生意的核心价值。我们善待我们的员工，以便他们可以为您提供良好的服务，让我们获得更多的业务。我们重视员工的全面发展，也注重客户能够买到创新高品质的产品，以让我们的业务能够长远发展下去。
了解更多（我们的愿景-贯彻三赢）
手工制作出众的品质
我们的金匠认真的制作每一件珠宝首饰，他们不会退而求次，一直到完美为止。 手工制作的产品品质卓越，因为我们的金匠了解每件产品的价值。我们每款手工产品都继承了传统工艺和创新思维。
了解更多1（我们的愿景 - 传承创新）
了解更多2（定制）
无镍首饰
我们通过限制纯贵金属和合金的来源以确保我们的产品中不存在镍。我们也确保我们的首饰不含镍。因为我们不希望您面临任何健康过敏的风险。这就是为什么我们致力于仅使用高质量、符合道德标准的贵金属和无镍合金的原因。
了解更多2（定制）
无冲突钻石
我们的钻石是通过金伯利进程认证，确保钻石与反叛团体无关，并以合乎道德的方式开采和运输。
了解更多（钻石）
维持购买力
如果您想通过向我们购买的黄金投资金条换成黄金产品，我们会以我们当前出售的价格回购。
了解更多（实体黄金）
我们拥有在线业务和实体商店位置
我们是拥有实体商店位置的在线珠宝商，客户可以线下亲临实体店与我们见面，亲身体验并接触产品。您会更轻易了解自己正在与一家信誉良好的第二代业务进行交易，并且我们的地理位置也非常明确而且价格公道。
了解更多（联系我们）
全国免费送货
凡在线购物满一千零吉（RM1000）或以上即可享受免费的标准送货服务。您也可以选择在多寶金鑽行实体店取货。 （*免费送货不适用于大型/易碎物品）
了解更多（运输政策）
货到付款
凡在线购物都可以指定货到付款方式，即是货物送到您才支付款项。暂时只限定某特定区域。
了解更多（运输政策）
运输与维修保险
只要您选择运输保险服务，我们将为您购买的产品提供运输保险保障。除此之外，凡是您寄放的首饰作为维修或其他售后服务，我们都提供保险保障。此保险保障不承保特定状况。
了解更多（保险政策）
独家包装
我们通过结合珠宝首饰包装，为您提供向家人和朋友表达爱意的最佳途径。除此之外，您购买的产品也可以选择附加精美的贺卡，为您制造最好的惊喜效果。
了解更多（运输政策）
十四天退换货政策
如果您不满意在商店、网店或网站上订购的产品，我们很乐意在“原有购买状态”下提供十四（14）天的产品退换货政策。
了解更多（退货政策）
免费售后服务
无论您是在商店还是在网店或网站上购买任何的产品，我们都会为您的首饰产品免费提供首饰清洁服务和三十（30）天维修服务。您可以随时携带您的珠宝给我们进行清洁和维修检查。我们向客户提供的这项服务是终生免费的。
了解更多（维修和服务）
没有“一刀切”的定制方法来定制珠宝
这是您获得以自己的个性定制珠宝的机会。该珠宝将根据您的品味、风格和喜好进行定制。我们将为您提供“仅适合您”的解决方案。
了解更多（定制）
安全付款方式
我们的网店使用的SSL（安全套接字层）将对您的付款详细信息进行加密，以防止任何未经授权泄露您使用的信用卡号和个人信息。
了解更多（“付款方式”）
** 对于任何不明白的术语，可以参考这里的定义。
