4S After-Sales Service Policy

Turbo Jewellery (001792033-A) launched a 4S after-sales service policy to provide customers with more comprehensive after-sales service in terms of Sales, Sparepart, Service, and Survey (information feedback).

Sales

Provide customers with diversified product sales:

1) Gold jewellery: local 916 gold jewellery and Hong Kong pure gold jewellery (plain gold, hard gold, mimic ancient gold, 5G gold)

2) Pearl, Diamond, Jade and Precious Stone Jewellery

3) Customize jewellery according to customer requirements and obtain personalized jewellery

Sparepart

Provide customers with spare part, personalized matching and other services:

1) Sparepart such as bells, almond leaves, tail rings to increase the appearance

2) Goldora various pendants or charms

3) Various small charms of bracelets and anklets

Service

Provide customers with an extremely important after-sales service experience:

1) Perfect after-sales service (link to after-sales service)

2) Internet interaction

3) Buy online and enjoy after-sales service offline

Survey

Feedback the information provided by the customer directly to the manufacturer: 

1) The design of certain styles is particularly easily loosen 

2) Some styles of cutting are too sharp 

3) The surface of some styles is not smooth enough

4S售后服务政策

多寶金鑽行（001792033-A）推出4S售后服务政策，为客户在销售(Sale)、配件(Sparepart)、服务(Service)、信息反馈(Survey)方面提供更为全面的售后服务。

销售

为客户提供多元化产品销售：

1. 黄金首饰 ：本地的916金饰以及香港的足金金饰（素金、硬金、古法、5G黄金）

2. 珠钻玉宝首饰

3. 根据客户的要求进行定制首饰，获得个性化首饰

配件

为客户提供配件、个性配搭等服务：

1. 配件如铃铛、杏仁叶、尾圈等增加美观

2. 金多拉各种吊坠或路路通

3. 手链脚链的各种小吊饰

服务

为客户提供极为重要的售后服务体验：

1. 完善的售后服务(链接去售后服务)

2. 互联网互动

3. 线上购买线下享受售后服务

信息反馈

将客户所提供的信息直接反馈给厂家：

1. 某些款式的设计特别容易松开

2. 某些款式的批花太利

3. 某些款式的表面不够平滑